You can permanently delete your NJT Tracker account and all the data associated with it at any time, directly from within the app. Deletion is immediate and cannot be undone.
How to Delete Your Account
Deletion is done from inside the app so we can confirm you own the account before erasing it:
1
Open NJT Tracker and sign in to the account you want to delete.
2
Go to Settings (the gear icon in the header).
3
Tap “Data Deletion” at the bottom of Settings to open this page.
4
Tap “Delete My Account” below, then confirm. Your account and data are deleted right away.
Why Sign-In Is Required
Signing in is how we verify that the deletion request comes from the account's owner. This protects you from anyone else requesting deletion of your account. Once confirmed, you are signed out everywhere, and any other device that was signed in returns to a guest session.
What Gets Deleted
Deleting your account permanently removes:
•
Your profile (name, email, and profile photo)
•
Saved home and work addresses and routing preferences
•
Your track and gate notification subscriptions
•
Your account identifier and authentication record
Data is removed from our active systems immediately, and any residual copies in encrypted backups are purged within 30 days. We may keep a limited amount of information where the law requires it or to prevent fraud or abuse; anything we keep is handled under our Privacy Policy.
Need Help or Can't Sign In?
If you're unable to sign in to complete deletion yourself, contact us and we'll help you remove your account:
Deleting your account does not cancel your subscription
Any paid subscription is billed and managed by the App Store (iOS) or Google Play (Android) — not by NJT Tracker — so deleting your account here will not stop it, and we cannot cancel it for you.
If you have an active subscription, cancel it first to avoid further charges: manage it through the App Store or Google Play where you originally subscribed.